SPRU: SCIENCE AND TECHNOLOGY POLICY RESEARCH

Technology and Corporate Strategy Course for SPRU M.Sc. Students

Spring Term 1999

Professor Keith Pavitt (Convenor)

Dr. Andy Davies, Prof. Mike Hobday, Dr. Paul Nightingale

 

1. Content

2. Skills Acquired

3. Course Organisation

4. Assessment

5. Arrangements for the First Week of Term

6 Lecture Timetable

7. Seminar Timetables

8. Presentation Seminars

9 Checklist for analysing Corporate Innovation Strategy

1. Content

At the end of the 20th century, the business firm depends critically on its technological and related skills to achieve its central strategic objectives:

· to sustain and develop its existing businesses;

· to identify and exploit new business opportunities;

· to cope with major and unexpected in opportunities and threats facing the firm.

This course will develop and apply a framework for understanding and evaluating the role of technology in corporate strategy. It is built on the following foundations.

1. Firm-specific knowledge is an essential feature of competitive success.

2. Corporate strategy should therefore include an innovation strategy, the purpose of which is deliberately to accumulate and exploit such firm-specific knowledge.

3. An innovation strategy must cope with:

· an external environment that is complex and ever-changing, with considerable uncertainties about present and future developments in technology and other dimensions of the business environment;

· internal structures and procedures that must continuously balance potentially conflicting requirements - (i) to identify and develop specialised knowledge within technological fields, business functions and product divisions, (ii) to exploit this knowledge through integration across technological fields, business functions and product divisions.

The framework is based on recent research by David Teece and Gary Pisano. They propose the "dynamic capabilities" approach which gives central importance to the accumulation and exploitation of firm-specific capabilities, which enable it to cope with an ever-changing environment, and which generate products and services that satisfy customer needs better than the competition, and that are difficult to imitate.

These dynamic capabilities have three dimensions. The firm's:

1. position in the competitive and national environment;

2. paths for developing and exploiting technological trajectories;

3. processes for strategic integration and learning.

The course will be structured around these three dimensions. Required reading for the course will include Part II (pp. 53-160) of Managing Innovation by Tidd, Bessant and Pavitt (Wiley, 1997)

2. Skills Acquired

The course aims to provide participants with:

· a critical knowledge of the main approaches to aligning technology and corporate strategy;

· tools for analysing (from either inside or outside the firm or industry) the role of technology in the strategies of specific firms, and in the competitive dynamics of specific product markets and industries;

· experience in identifying and analysing the increasing range of relevant information available through databases, Internet, etc.

These skills will be applicable mainly (but not exclusively) in larger firms, financial institutions and government agencies.

3. Course Organisation

The course will consist of three elements

  1. Lectures (Tuesday mornings. See 6 below)

2. Thematic Seminars: (Tuesday afternoons), with in depth discussion on major themes based on:

· lectures and overheads or readings from the Tidd-Bessant-Pavitt textbook;

and

· identified (and relatively limited) Required Reading, indicated in the Seminar Timetable (see 7 below), together with questions to which students will be expected to give some thought in preparation for the seminar. Copies of the Required Reading are available in the SPRU Library and the MSc Study Room.

3 Presentation Seminars: (Tuesday afternoons), designed to give MSc students experience in identifying and analysing the increasing range of relevant (but imperfect) information about firms and industries available through databases, Internet, etc. When requested, feedback on presentation style will be given, but in private.

The Seminar Timetable shows that the first three weeks will be spent in learning about sources and methods, and in topic selection (see also 8 below). Participants can make collective presentations, but will be assessed individually. (see 4 below).

4. Assessment

Participants will be assessed on the basis of an essay (3,000 words for TIM students, 5,000 for others) to be submitted by the first day of the Summer Term. They are advised to base their essays on their seminar presentations, and to make use of concepts developed in the lectures and thematic seminars (see 8 below). In written work based on team presentations, it will be necessary to identify the specific contributions of each individual.

5. First Week of Term

The lectures will begin on the morning of 5 January, 1999. The first seminar will be in the afternoon, when the organisation of the course will be discussed.

 

6. Lecture Timetable

     

Establishing the Framework

 
Week 1.   1.1 Course Objectives & Organisation (KP)  
5 Jan'99   1.2 Rational vs. Incremental Strategies (KP)  
Week 2.   2.1 Technology and Competitive Analysis (KP)  
12 Jan'99   2.2 The Tasks of Technology Strategy (KP)  

National & Market Positions

Week 3.   3.1 National Systems of Innovation (1) (KP)  
19 Jan'99   3.2 National Systems of Innovation (2) (KP)  
Week 4.   4.1 Monitoring Competitors' Technology (KP)  
26 Jan'99   4.2 Maintaining an Innovative Lead (KP)  

Technological Paths

Week 5.   5.1 Major Technological Trajectories (KP)  
2 Feb'99   5.2 Major New Technologies (KP)  
Week 6.   6.1 Corporate Core Competencies (KP)  
9 Feb'99        

Organisational Processes

Week 6.   6.2 Designing Technological Linkages (KP)  
Week 7.   7.1 Technology and Resource Allocation (KP)  
16 Feb'99   7.2 Technology and Strategic Style (KP)  
Week 8.   8.1 Technology Strategies in Small Firms (KP)  
23 Feb'99        

Contemporary Issues in Innovation Management

Week 8   8.2 Innovation in Financial Services (PN)  
Week 9   9 Technology Strategy in Latecomer Firms (MH)  
2 Mar'99        
Week .10   10 Innovation in Large Technical Systems(AD)  
9 Mar'99        

AD = Dr. A. Davies. MH = Prof. M. Hobday. PN = Dr. P. Nightingale, KP = Prof. K. Pavitt

7. Seminar Timetables

Date

Thematic Seminars

Presentation Seminars

Week 1

5 Jan'99

Introduction to the Course

Selection of Presentation Topics

Week 2

12 Jan'99

The Honda Story: The Limits of Strategy (& Case Studies)

Read:

R. Pascale (1984)"Perspectives on Strategy: the Real Story behind Honda’s Success", California Management Review, XXVI: 47-57.

H. Mintzberg et al (1996), "The Honda Effect Revisited", California Management Review, 38: 79-116.

J. Tidd et al. (1997) Managing Innovation, Wiley: 57-63.

Question:

What is the truth about Honda’s success? What does Goold's replies tell us about management consultants?

· Introduction to University databases (organised by Barbara Merchant)

· Using the Internet (Andrea Prencipe).

Week 3

19 Jan'99

Porter on Corporate Strategy

Read:

M. Porter (1996) "What is strategy" Harvard Business Review, November-December: 61-78.

D. Teece and G. Pisano "The Dynamic Capabilities of Firms: an Introduction" Industrial and Corporate Change, 3: 537-554.

Tidd et al., Op. Cit. 63-70, 53-56.

Question:

Is Porter right about the limits of operational effectiveness? What does he define as essential for effective strategy?

· Introduction to databases on innovative activities (Pari Patel and Aldo Geuna)

· Final choice of presentation topics

Week 4

26 Jan'99

Coping with Competitors

Read:

C. Hill. (1997) "Establishing a standard: competitive strategy and technological standards in winner-take-all industries" Academy of Management Executive, 11(2): 7-25.

Company Reporting (1998) The UK R & D Scoreboard, 1998, Dept of Trade and Industry, London. (browse only)

Tidd et al., Op. Cit 93-97.

Question:

In standards competitions, do winners really take all, as Prof. Hill suggests?

Presentations

Week 5

2 Feb'99

Corporate Competencies

Read:

H. Chesbrough and D. Teece, (1996) "When is Virtual Virtuous?", Harvard Business Review, 65-73.

Tidd et al., Op. Cit. 115-120

Question:

What are the limits of the virtual corporation?

Presentations

Week 6

9 Feb'99

Core Rigidities

Read:

Business Week (1996) "The Silicon Age: It’s just dawning" December 9: 46-48.

D. Leonard-Barton (1995), Wellsprings of Knowledge, Harvard Business School Press, 29-56.

Tidd et al., Op. Cit 120-121

Questions:

After reading Business Week, do you think that Intel could accumulate core rigidities?

Presentations

Week 7

16 Feb'99

Corporate Visions

Read:

S. Schnaars & C. Berenson, (1986) "Growth Market Forecasting Revisited: a look back at a look forward" California Management Review, XXVIII: 71-88.

Tidd et al., 122-124.

Question:

Does the information presented by Schnaars and Berenson suggest what forecasts of growth markets we can trust?

Presentations

Week 8

23 Feb'99

Technology. Strategy & Organisation

Read:

G. Owen &T. Harrison (1995) "Why ICI chose to demerge" Harvard Business Review, March-April: 133-142.

Tidd et al., Op. Cit. 148-155.

Questions:

After reading Owen and Harrison, do you think that the ICI de-merger could be a mistake? Why haven't the German chemical companies done the same thing?

Presentations

Week 9

2 Mar'99

Large Scale Technical Systems

Read:

A. Davies (1997) "Competitive Complex Product Systems: the Case of Mobile Product Systems" The IPTS Report, Seville, November: 26-31

Questions:

What will the Internet do to telecommunications?

Presentations

Week 10

9 Mar'99

Latecomer firms

Read:

M. Hobday (1997), "East vs. Southeast Asian Innovation Systems: comparing OEM and TNC-led Growth in Electronics" mimeo, SPRU, University of Sussex, esp. 17-23.

Electronic Business Asia (1997), "Keeping the edge" November: 34-42.

Tidd et al., Op. Cit p.84.

Question:

What happens now after the financial crisis?

Presentations

8. Presentation Seminars (and end-of-term essays based on them)

The purpose of the presentation seminars is to enable participants to learn how to evaluate various aspects of corporate technology strategy, by using the increasing range of public knowledge sources now being made available through IT. This involves learning how to access information (through the Internet, and CD ROM’s and related services at Sussex and Brighton Universities), and to interpret information that is partly biased and always incomplete (just as in the "real world" of management).

Participants should (individually or collectively) choose subjects that can realistically be tackled in the limited time and space available: for example:

· the technology strategy of a specific corporation;

· the competitive dynamics in the market for a specific product or service;

· the prospects for a specific technology.

Even these subjects may turn out to be too broad, so that participants will have to learn to know what they do not know, and to make this explicit in their analysis.

Sources of Information. The Internet is both an opportunity (locating interesting information) and a danger (getting lost). One useful source is the Web sites of specific companies, which are often both intelligent and informative, but inevitably biased. A useful antidote is an attitude of critical scepticism, combined with a reading of the quality business journals - Business Week, The Economist, Financial Times, either on CD - ROM or Internet. You will find below some Internet sources of information on business and technology.

Business Databases

Business information sources on the Internet: index www.dis.strath.ac.uk/business/index.html
The Global Business Centre www.euromktg.com/gbc/

www.netlink.co.uk/users/gbc/

UK Business Net: Business to business purpose site www.ukbusinessnet.com/intro.htm
Nasdaq: Stock Exchange Info www.nasdaq.com
Silicon Valley

 

www.internetvalley.com

www.news.com

www.mercurycenter.com

www.wired.com

Journals & Business Services www.asahi.com/english/english.html

www.bloomberg.com/welcome.html

www.enews.com/magazines/bw/ <Business Week>

http://194.72.129.131/ftinfo/products/ftp.html

<Financial Times>

www.lesechos.fr

www.economist.com

www.japanone.com/home.htm <Nikkei Weekly>

www.wsj.com <Wall Street Journal>

www.info-strategy.com

European Case Clearing House (case studies)

Innovation Resources in the UK

Technology Strategy Studies at MIT

Technology Strategy Studies in Germany

www.ecch.cranfield.ac.uk

www.bprc.warwick.ac.uk/rc-inn.html

http://web.mit/edu/afs/athena/org/c/ctip/www/home.html

www.fhg.de/depts/isi-e.html

Science and Technology Indicators

SPRU is a world leader in the development and policy use of indicators of scientific and technological activities. Sylvan Katz knows about counts of papers and citations as indicators of scientific activities, including collaboration with firms. In addition to international data, he can also provide access to so-called BESST data base, which traces in detail the sources and patterns of British scientific publications from 1981 to 1994, including links with business firms.

In addition. Pari Patel has a variety of indicators of technological activities in the world's large (and not so large) firms. In particular, rich and detailed information is available in the SPRU Library (on MEGATECH) on the US patenting activities by the world's business firms. A bit of effort is required to master the procedures, but the rewards in terms of useful information can be considerable. Pari and Aldo Geuna will introduce these sources on the afternoon of 19 January.

The Reading Material files include The UK R & D Scoreboard, 1998, which compares the R & D activities in the world’s major firms. Some Web sources are listed below

US Patent-based indicators of 1,000 leading firms www.chiresearch.com/
Data on participation in EU programmes www.cordis.lu
International comparisons of S & T activities www.oecd.org/dsti/sti/stat-ana/
European Patent Data www.Austria.EU.net/epo/
US Patent data www.almaden.ibm.com/cs/ibm_pat_srvr/homepage.html

www.uspto.gov

International comparisons of S & T activities www.nsf.gov/sbe/srs/
Scientific publications and citations www.bids.ac.uk

Tools for Analysis.

As is made clear at the beginning of this outline, the course lectures, seminars and readings are built on the three dimensions of technology strategy identified by David Teece and Gary Pisano. On this basis, you will find below a check-list of questions that deal with these various dimensions. It is very unlikely that participants will have either the time or the information to analyse all dimensions of corporate technology strategy: it is, for example, particularly difficult to obtain accurate information on the real (as distinct from formal) organisational processes (or lack of them) for strategic integration. Nonetheless, participants should try to use this - or any structured alternative - framework for analysing the information they have collected. This will reduce the dangers of unconsciously leaving important things out, and of drawing mistaken conclusions.

9 Checklist For Corporate Innovation Strategy

1. Market & National Positioning

1.1 How does the company compare to the competition?

· product price, quality, delivery

· level and composition of R & D

· patented inventions and published papers

· benchmark measures (e.g. product development time and cost, manufacturing, quality, inventory and delivery)

1.2 How does the company learn from the competition?

· R & D and reverse engineering

· licensing

· hiring

· information collection

1.3 How does the company maintain its innovative advantage over the competition

· secrecy

· accumulated tacit knowledge

· lead times and after sales service

· learning curve

· complementary assets

· product complexity

· standards

· patent protection

1.4 What potential innovative advantages (disadvantages) derive from the national (local) environment?

· workforce skills

· science base

· input prices

· market demand

· competitive rivalry and support industries

1.5 What action is taken to benefit from foreign systems of innovation?

· foreign investment

· joint ventures and alliances

· suppliers and customers

· licensing

· reverse engineering

· public research

2. Technological Paths

2.1 In which broad technological trajectories is the company active?

· science based

· scale intensive

· information intensive

· specialised supplier

· supplier dominated

2.2 What are the implications of the above for the tasks of innovation strategy?

· outside links with suppliers and customers

· outside links with university research and training

· internal links between R & D, design and production engineering

· radical versus incremental innovation

· potential for product diversification

· fluidity of divisional boundaries

2.3 What are the potential opportunities and threats emerging from advances in key technologies?

· electronic chips, computing and telecommunications

· software

· biotechnology

· materials

· other

2.4 What are the company's technological competencies and where are they located with the firm?

· technical fields

· core, enabling, emerging

· central research laboratory, divisional R & D, design and production engineering, purchasing and distribution

2.5 How does the company identify potentially new technological competencies?

· corporate visions

· technical judgements

· product-technology matrices

· incremental trial, error and learning

 

3. Organisational Processes

3.1 Where is R & D located within the organisation and how is it funded?

· R & D related to existing products

· exploratory R & D

3.2 What is the function of R & D outside the HQ country?

· incremental adaptation of products and processes to local conditions

· monitoring local scientific and technical developments

· acquiring (and transferring?) local capabilities

· participating in the launch of major innovations

· launching own major innovations

3.3 How are R & D expenditures evaluated?

· the role of the Technical and Finance functions

· the use of discounted cash flow and similar methods of investment appraisal

· any special procedures to evaluate the learning (option) benefits of R & D investments

· the role of expert judgements

· the use of ex post performance indicators

3.4 How does innovation strategy link to corporate strategy?

· is there a formal innovation strategy? How clear and specific is it? How does it link to broader corporate strategy?

· is there a Corporate Technical Officer on the Main Board?

· how does the Technical Function influence corporate decisions on the level and balance of R & D expenditures, R & D organisation, technological and market positioning, patent and licensing policies?

· is the corporate strategic style (financial control versus entrepreneurship, centralisation versus decentralisation) compatible with the nature of the technological opportunities open to the firm?

10. Subjects proposed by SPRU Staff

Prof. Steinmueller

I would be interested in helping you with topics related to the broad general issue of business models for first copy industries of which the following are specific instances:

1. Now that methods for monitoring Internet site use have progressed to the point that advertisers are willing to pay for 'space' to have their messages exposed to passerbys, what methods are companies (or individuals using) to generate revenue by attracting 'viewers'? Is sufficient revenue being generated to make this a viable business strategy and if so what are the competitive threats and opportunities in this market?

2. For many years, a company existed in the San Francisco Bay Area called 'Information on Demand'. This company basically offered research assistance for hire at an hourly rate for questions ranging in specificity from duplicating cited literature to finding statistics from unspecified sources about the market shares of specific companies in a specific market. Subsequently, much of the market for such services have been displaced by large full text databases like Lexis-Nexis. At present, what is a viable business strategy for taking advantage of the public (or quasi-public) information resources of a large urban area (say London) to deliver information on demand or, in other words, for becoming an information intermediary? (Some research costs (interviews, database access) for this project costs may be defrayed from Steinmueller's reserve account.)

3. There are currently over 20,000 electronic journals. Elsevier publishes 200. Are there distinguishable features between electronic and print journals (select a field in which you have some technical knowledge)? Is becoming an electronic publisher of scholarly journals a viable strategy? What are the necessary conditions for success in this field?

4. About a year ago, there was a considerable flurry over 'push' technology on the Internet. The idea of this technology was that subscribers would state the type of information that they were interested in receiving and for a fee, or for suffering advertising, would receive periodic transmissions from the 'push' source. Recently, there has been little news about this development. What happened? Were there strategic flaws in the development of 'push' technology and could these have been avoided by a different strategic approach?

5. The Brighton area is known in this country as a centre for the development of multimedia. Selecting a sample of local companies, develop a 'map' of the strategies being employed to make a viable business in the multimedia area. Are there any strategic reasons why this area of the country should be favoured in developing a leadership position in this area (e.g. labour market issues, availability of specialised services, proximity to London)? Are there areas where market gaps appear to be developing or have developed (as indicated by high prices for services relative to costs)? What is preventing entry from filling these gaps? Related alternative: How would you develop a business strategy for developing a Brighton area 'multimedia service directory' as a profit-making business. The results should be cast in the form of a business plan with supporting market research. (Limited support for research costs, e.g. telephone charges, is available for this project from Steinmueller reserve.)

Hope this is what you have in mind and will find useful.

Dr. Radosevic

I am interested in any topic on any market, firm or technology are if it is related to the CEECs (Central and Eastern European countries). A second option is an essay on any firm which can be considered a latecomer firm.